Leveraging Housing Opportunities to Promote Retention in Care for People with HIV

  • Priority Population
    Low-income persons living with HIV who are unstably housed
  • Setting
    Program and supportive services
  • Location
    New York City, NY
  • Intervention Focus
  • Study Period


The Leveraging Housing Opportunities to Promote Retention in Care for People with HIV program in New York City offers three types of housing-related supportive services (rental assistance, housing placement assistance, or supportive permanent housing) which provides tiered support to clients that results in a three-fold increase in the odds of being retained in HIV care.

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Intervention Outcomes

Clients were more likely to be retained in care when compared to a control group not utilizing intervention services (94% vs. 82%).

Clients’ odds of retention was nearly three times higher than the control in matched and unmatched analyses [odds ratio (OR)=2.97, 95% confidence interval (CI)= 2.35-3.74; OR=3.06, 95% CI=2.45-3.81, respectively]

Intervention Components

  1. The program in NYC offers three types of housing-related supportive services. Rental assistance consists of cash subsidies to establish or maintain permanent housing. Housing placement assistance includes service plan development, escorts to appointments, apartment inspections, advocacy, and coordination of services to ensure that clients secure permanent housing. However, it does not provide ongoing rental assistance. Supportive permanent housing provides affordable housing that is intended to be long-term while also providing comprehensive support services, including service plan development, advocacy, escorts to appointments, health education, and mental health and substance use counseling.

Cost Analysis

The intervention cost analysis is not currently available. However, you can use the CIE Cost Calculator to create an estimate of the cost of implementing the intervention at your organization.


Challenges and Solutions

Challenge: Difficult to determine the components and dose of services that may have contributed to retention improvement
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Identify thresholds or patterns of service utilization that best support improvement in client outcomes.

Challenge: Program is susceptible to federal funding changes and shifting political climate
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Work closely with other city, county, or state agencies to provide additional support in cases where federal funding may be at risk of loss.

Challenge: Clients’ service support needs evolve and require dynamic partnerships with a variety of organizations
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Provide ongoing dialogue with clients, community leaders, and partner organizations to ensure priorities remain aligned.

Challenge: Case managers and other staff experience high levels of burnout due to the dynamic nature of their supportive roles
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Offer spaces to celebrate and show appreciation for clinical and non-clinical staff as a way of continuing buy-in, improving motivation, and encouraging those involved.


Effect of HIV Housing Services on Engagement in Care and Treatment, New York City, 2011
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Tips for Working with People who are Unstably Housed
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HOPWA Toolkit
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HOPWA Service Directive
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HOPWA Glossary
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